Had to share this video (nicely edited), from a recent conference in Austin.
Charlene is a brilliant thought leader, and I am captivated by her work (and Josh Bernoff!). on Groundswell, which has transformed my thinking as a traditional marketer to leveraging social media for developing relationships, because it's all about ka-ching for business. Listen to her statement in this video on just that - it's not about "Kum Ba Ya." I laughed out loud.
To think of how much more important open ID will be in a world that has social media more integrated -"like air," was thought-provoking. It will be more important to standardize so that we can connect wherever we are. Social media will truly be a part of our every day lives.
And businesses must continue to learn all they can about it or be left behind.
Love the video - enjoy!